Irresponsible , lack of professionalism..........etc

Go anywhere else. This company is horrible.

TU Florida did not call us back so we ended up renting on the spot from Hertz. We had a terrible experience and I will never do this again.

At the Easyrentacars.com, the reservation showed the tax and surcharges were included, but actually I had to pay tax and hidden costs at TU Florida when I picked up the car. I understand the $105 for SunPass, but the the issue is other charges. I did not change my plan and and save my time, so that I had to pay it. The original price was around $90, but it ended up for me to pay $300. I believe that this is a big issue even at Easyrentacars.com. This is almost a fraud. This is the worst rentacar experience in my life so far.

Worst travel experience ever!!! Website claimed they were onsite at airport, not true. I called to confirm reservation from airport, I was yelled at and told our reservation was no good, then hung up on. Repeated attempts to call back went unanswered. We ended up renting from National and spending much more since it was now last minute, thanks TU Florida, should say FU Florida.

I arrived at the location and the person that was supposed to take care of me wasn’t there. Instead I was greeted by a very angry man, that wanted to sale me unnecessary options and started yelling at me when I just wanted what I paid for. This company makes false advertising on the easyrentcars.com website to get you to pick them and try to charge you MORE than the average cost of a similar car. Also trying to add fees that they says are mandatory but there are not. The person literally kicked me out of the agency saying I was crazy to pretend getting a car at this price. The price that they advertised. DO NOT RENT FROM THEM!! Horrible experience..!!!