Very good

We rented two cars, and the staff were nice, even willing to wait despite our delayed pickup. One of the cars had several small scratches, but it didn’t matter since we purchased full insurance. However, for those without full insurance, be sure to point out any issues in advance. We confirmed via email beforehand that the additional driver fee was 1,495 pesos and could only be added at the store. But upon arrival, it turned out to be 20,000 pesos per person. The staff explained that adding at the store had a different price. If that's the case, why not provide a way to add it in advance? The inconsistency is frustrating.

We have to wait for more than 30 minutes for the Europcar guy who came to the office 35 minutes late (evidently hungover) without any excuse (we have car drop-off at 8:00 and the office should by open from 8:00). It was impossible to reach him and even using the “emergency number” of the Europcar we were give (I’m just wondering what you would do if something happens).

Mucha espera para que nos entregaran el vehiculo. A la hora de devolverlo tambien mucha espera ya que no habia nadie en el mostrador de europcar

Relacion precio calidad regular Muy costoso para el vehiculo recibido