EUROPCAR CAR RENTAL REVIEWS

The service at the pickup location was excellent.

Extremely satisfied. Despite us not speaking any foreign language and relying on a translation device, they patiently answered all our questions and efficiently handled all procedures. The car was nearly new with just over 7,000 kilometers. QEEQ is a trusted brand!

The process is quick and convenient.

Very satisfied, the staff were friendly and enthusiastic.

Very satisfied, the staff is warm and friendly.

Satisfied

A large and reputable company.

Very satisfied, communication was prompt when issues arose. Everything was handled smoothly.

There were quite a lot of people during peak hours when picking up the car, but overall everything was orderly. Returning the car was very quick; they just checked the fuel charges and whether there were any damages. After signing, it was done. The expected deposit of 500 will be refunded around 7 days. I was upgraded to a larger car, but honestly, the roads in Italy, especially in the mountains and along the coast, are very narrow. A compact car feels more convenient in such situations! Recommended.

Both pickup and return were smooth.

Highly recommend Europcar. Unlike other rental companies that add extra charges, the initial quote is exactly what you pay, and the final billing process is very swift.

Although there was a flat tire incident during the trip, the car rental company handled the situation smoothly by promptly towing the vehicle and providing a replacement car. Overall, the service was quite satisfactory.

Quick pick-up and drop-off, a very good experience.

I am very satisfied with the car rental service. The car was in excellent condition and very comfortable to drive. I will choose this company again next time.

As soon as you step out of the airport, you can see the location. You just walk over, hand in your order, receive a pre-prepared envelope, sign it, and you're good to go.

The car is in excellent condition and very new.

Very satisfied

I booked a Corsa with full insurance from the rental company, but the Corsa wasn't available. They upgraded me for free to a hybrid MG SUV, a domestic car that's quite fuel-efficient. It was a new car with just over 10,000 kilometers total mileage. When picking up the car, they briefly tried to sell road assistance insurance, but when I declined, their attitude remained polite. The process of completing the paperwork and picking up the car was about 600-700 meters apart, and they provided clear instructions which made it fairly easy to find. During drop-off, they mentioned that since I had full insurance, there was no need for vehicle inspection—just hand over the keys and leave. Overall, the experience was pretty good.

The staff was very friendly and provided clear guidance.

En el mostrador nos ofrecían un seguro que incluía coste 0 ante cualquier inconveniente, y era de mejor precio que el seguro adicional pagado de Axa en QEEQ, con el que te obligan a pagar cualquier inconveniente y luego pedir a Acá que lo devuelvan.

Como plataforma es muy buena ya que los precios son mejores y conecta con muchas compañías y lugares. Lo que lo hace más fácil.