Very good service. Easy and comfortable. I will book again. Thank you.

The car pickup process was troublesome. Returning the car was also problematic due to miscommunication with customer service. They told me to wait at Terminal 1, Arrival Gate 3, but no one showed up. Parking at the airport was inconvenient, and being unfamiliar with the area, I spent over an hour driving around. The staff hadn’t arrived when I got there. While the fuel tank was full upon arrival, driving for over an hour lowered it slightly, and I was charged a deposit deduction of over 570 THB.

Would be better if you called them upon arrival, we had to walk to a different pick up point. Other then that, everything was smooth. Recommended!

少し距離が走った車でしたが 快適な走行ができました 110000キロ

Due to booking transition error, it took about 2 hours to pick up the car with Easyrentcars.com help. And because of busy season, the normal sized SUV was provided to me. On this trip, I was alone, so ... very ? too? spacious. In country side area, mileage was 12.5 km/l (91). Thinking of Thailand gasoline quality....huum I don't know good or bad. Anyway, counter staff was very polite.

I received the confirmation message (double booking or no) from Easyrentcars.com 2 days before, on the rent start day, at counter... staff said " Easyrentcars.com cancelled your booking. " I phoned your customer service, and I got great help from staff.

Very pleased with counter staff, got bonus of upgrade to Honda Accord.