Poor car condition

Highly satisfied

Good 1. I book Toyota Yaris, but get the sedan car Honda City. Bad 1. The Honda City dont have reverse sensor. 2. Language barrier between me and counter staff. Counter staff fail to give information about third party liability insurance that very important when drive in Thailand. 3.During drop off car, the parking lot for Chic Car Rent was full (have a 3 parking lot), no one staff assist me during that time, I should park my car on side of road and interrupting traffic to find a staff.

Flight got delayed and informed them. They gave assurances that there is nothing to worry and it was indeed. All good!

Use to book at the official websites of car rentals, spend so much time and hassle going through each and everyone of them. Gave easyrentcars a shot and I am never looking back, its too easy! Now all the official car rental websites bookmark removed and replace with easyrentcars. Thanks easyrentcars!

Counter staff not friendly, when I return the car they said have smoke charged me$2000 THB...too bad

Very excellent service from online chat staff....course my driver name misunderstanding input my nickname not my passport name, your staff very professional help to solve my problem

Had to wait long time for pickup . Difficult to detect the counter if passenger arrives at terminal 1. Need to walk to terminal 2 for counter.. counter person was in hurry to handover the vehicle and didnt let us click all the photos which turned up in unneccesary tire scratch charges of thb 5500. While returning counter person blames us that we should be responsible enough to check everything. Thank god we had 1st party protection which helped us in getting that money back.

Portal is good.. helped a lott