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Live chat Email us Service Code: 8608042041
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DO NOT RENT HERE

Reviewed: Tue, Apr 9, 2019
About Value Car Rental: 4.3 /10
This was the worst car rental experience I have ever had. The car condition was the only thing that was ok, but I purposely rated it lower so that the overall score would be lower because my experience was so bad. They tried to charge me lots of extra money, said I needed to have my actual certificate of insurance on me or they would charge me $500. There were hidden fees, the counter staff member was rude, I had no idea I was even renting from Value Car Rental and not Easyrentcars so it took us forever to find the shuttle because there was no Easyrentcar shuttle.
Economy | Toyota Yaris or similar

Relevant Reviews on Value Car Rental Orlando - Airport (Florida)

S.Mcgaskey

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 29, 2019
“Extremely disappointed”
About Value Car Rental: 6.7 /10
I was charged an extra fee when picking up the vehicle. I asked about the vehicle I had originally reserved and he said that it also said "or similar" and said that was the only vehicle available. The vehicle must have just came in, seats were stained (was not cleaned) and had visible damages. If it was not 7pm, I would have asked for my money back and found other transportation.
About QEEQ: 8.0 /10
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R.Lopez

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sun, Aug 4, 2019
“All service staff were excellent”
About Value Car Rental: 10.0 /10
Great price and staff
About QEEQ: 10.0 /10
They get you the best price

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jun 5, 2019
About Value Car Rental: 6.3 /10
First we had to wait for the shuttle to take us to the Value desk in side hotel near the airport. There was 2 ladies on the counter. First lady was helping another customer and the second lady was doing paperwork and she told me to wait for her colleague. I had to wait more than 30 mins till she finished with the customer. After that she told me that we will not fit in the Compact car and we need to pay for the upgrade. I told her that we booked intermediate car but she insists that the booking is showing compact car so I had to open the roaming to show her the email confirmation on my phone is for Toyota Corolla. After that she was trying hard to rent me the device for the tolls as I understand from her that most of the highways are using this device. I trusted her and rent it for $9 per day for a week. When she did hold on my credit card I have found it’s more than we agreed but she told me that the extra is for roads fees. I have paid double the amount that was showing in your website. After I picked the car and left the hotel I discovered that there is no tolls device on the front windshield so I had to call her back and she told they forgot to put in the car. In the following day I have realized that there no a lot of tolls so I spoke with a guy in the same location to return the device and to charge me for 1 day only but he refused and told me that I had to pay for the all week. At the end I have paid more than I was expecting.
About QEEQ: 8.0 /10

M.Neher

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Economy | Toyota Yaris or similar
Reviewed: Wed, Mar 20, 2019
“Rented many cars over the years. Three hours waiting & calling Easyrentcars was terrible!”
About Value Car Rental: 8.0 /10
Great, picked me up in ten minutes then very friendly and helpful.

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Feb 20, 2019
“Horrible experience.”
About Value Car Rental: 5.0 /10
Worst car rental experience ever! 2 hours to get picked up from airport and taken to rental counter. Agent was misleading on insurance coverage. I repeatedly stated I do not want any additional coverage but was charged anyway. Fly by night operation, would never recommend to anyone or use again!

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