THE WORST EXPERIENCE OF ANY COMPANY EVER

Keywords: scam, thievery, crooks, avoid. This company has a couple different names - Nextcar and OneSwitch. There may have been a third but I can’t remember. They operate in bait and switch mode. You will pay a price upfront (using a service like kayak, extending to something else like Queeq.com) but that will change significantly upon arrival. No insurance is good enough. While standing there, waiting for an eternity, 2 people walked out the door infuriated with the price changes. I would have followed in their footsteps, had I not already been delayed nearly an hour waiting for their ridiculous shuttle to take me to the office from the airport. I was on a very strict time constraints and forced to stay with this service. My $89 rental became $277 with the additional insurance charges and being forced to rent their sunpass box at $11 a day, plus the tolls. If I chose to decline the Sunpass, I would have had to pay each individual toll plus a $25 fee for each one. The exterior is filthy, with trash cans overflowing, the lobby is fairly clean, but bathrooms are disgustingly dirty. I could go on forever about how unhappy I was with this company, but I will just summarize by saying AVOID!

excellent service

Excellent customer service, very good quality of people

all set. I'll be back

It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again

If the rating scale was 10 being great down to 0 being the worst then I would give an extremely large negative number to rate this company because it is the most awful and unprofessional company I have ever dealt with. In addition to this being a truly terrible experience I now have a fraudulent charge from here that my credit card company is disputing and taking care of. After that is resolved I am seeking further legal action against this company. I will make sure everyone I know and even people I don't know never ever use this company.