Overall good

A simple average car, but neat and clean. Car is able to start smoothly.

Good booking process throughout. Would appreciate you give out the Birthday voucher annually, as promised to us. Thanks

Quick and easy to pick up and return car, though a local number is necessary to ease this process. Good and clean car condition.

The counter staff was very courteous, Mr. Michael took over from his colleague and engage with us. He also did explain the car condition at the pick-up point and the drop-off point when returning the car back. However, this Proton Saga Auto economic edition should equip with central locking for customer's safety and the tire pressure must be checked as well. The car dashboard also needs to be clean as it was dusty.

This booking platform is very efficient and easy to use. I'm afraid the Price Drop Protector didn't work for me perhaps I believe I booked the car 5 days before my departure. However, Easyrentcars.com should allow customers to key in their legacy airline membership no in order to earn the miles. It has to be a win-win situation for customers and Easyrentcars.com.

Staff-Mr Aziq was very helpful. I left my Touch n go inside the car, Mr Aziq attended my request patiently and helped me get back the card. Praise for the excellent customer service!!!

Like: Car value for money and suitable for small family of 5.
Dislike: Could have include a car parking coupon for convenience.