Exceeded expectations! Perfect is good enough for me!

カウンターのスタッフ3人でゆっくり対応された．また，日本からネットで保険に加入していたのに重複する保険を進めてきた。英語がわからなくて入ってしまった．断れば安い．

I was not aware that the rental location was away from the airport. We had to catch two shuttles

very, very slow service but friendly service staff

I was really surprised people was not friendly at the location when I was brought to And I was forced to stay more than ours to get the price which I was getting from the website I was told did the website for the problems and they cannot match the price Finally after 1 hour when supervisor shows up he said he will be able to match the price and we was able to leave

I was happy with the customer service I received when picking up the car. The counter person was friendly and professional and the representative at the gate was very helpful in reviewing the car with me. Both made the process go quickly and got me on my way to start enjoying Vegas! Kudos to both representatives. The return went just as smoothly, the representative there was polite and professional, we walked around the car together and she printed out my receipt and told me what charges and credits to expect on my credit card. Overall great service. The only thing I wasn't happy with was having to take two shuttles from the airport to the car rental place.