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Horrible. Got tricked into paying twice for my rental.

Reviewed: Tue, Apr 16, 2019
About FOX RENT A CAR: 4.0 /10
I have never been straight up swindled by a company in my life. This is exactly what happened with FOX RENT A CAR. My heart hurts every time I re-live what happened to me. You should never do business with a company like fox rental. I told them that I did not need any type of insurance from them since my credit card and personal insurance covered everything. The guy behind the counter, smiled and said okay. He then proceeded to charge me for the personal insurance and told me, don’t worry, it’s just a deposit and it’ll be returned back to you. It’s my fault, I trusted him and signed on because I didn’t think the swindling would be against the law. I felt like I was in third world country or something. Anyways. I will never do business with FOX CAR RENTALS AGAINS.
Intermediate | Toyota Corolla or similar

Relevant Reviews on FOX RENT A CAR LAS VEGAS AIRPORT

M.Taylor

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Compact | Toyota Corolla or similar
Reviewed: Sat, Sep 21, 2024
“Check in slow. Location several miles from airport and had to pay for their shuttle service. Why?”
About FOX RENT A CAR: 6.0 /10
I got an “upgraded “ car as the Toyotas had no Sat Navigation. Got given a Chrysler, which was a slightly bigger car, which wasn’t necessarily what I wanted.
About QEEQ: 8.0 /10
No
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OneTrickPony

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Standard | Ford Mustang 4 Doors or similar
Reviewed: Mon, Jun 13, 2022
“Fox rentals confusion over vehicle class and insurance at pick up location.”
About FOX RENT A CAR: 9.0 /10
Finding the pick up location was easy enough although I was surprised at how far away it was from the airport. When we arrived the person we dealt with initially told us there were no jeeps available even though we had ordered a Mustang/Dodge Charger or similar via the QEEQ app. Eventually we were told that we could take a Dodge after a short wait whilst the agent went off to check. Then we were told that Fox Rentals don’t recognise our full premium insurance that was paid for using the QEEQ app!! Not sure if this was a ploy to force us to buy their insurance but we did not - not a good experience! The Car was great and the drop off in LA was easy and done within a couple of mins.
About QEEQ: 10.0 /10
Would suggest improving rental companies acceptance of using 3rd party premium insurance providers such as the AXA policy offered by QEEQ. I don’t know why Fox refused to accept this but it’s very frustrating and so unnecessary. We basically had to sign a form to say we would not be using their insurance and taking all the risk.

J.Ortiz

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Sep 20, 2019
About FOX RENT A CAR: 10.0 /10
While dropping the car off I had to wait about 15 min for someone to help me as the workers were all chatting in the car vacuum area and didn’t notice me standing around in the drop off zone until another worker pointed me out to them (3 workers)
About QEEQ: 10.0 /10
Love the easyness of this web/app!

R.Orellana

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Fri, Aug 9, 2019
About FOX RENT A CAR: 7.3 /10
Car was not safe, A lot of shaking.
About QEEQ: 10.0 /10

A.Maheshwari

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Medium SUV | Dodge Journey or similar
Reviewed: Sun, Jun 16, 2019
“So much time it took for car pick up .. car pick up location also too outside airport .”
About FOX RENT A CAR: 7.7 /10
Car was showing require maintenance again and again . Counter staff sold insurance to us by telling it is compulsory . Even hard selling of buying fuel from them was done .

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