The guy who received us was very friendly. Even though he knew we had a phone map, he kindly told us there were two routes to the hotel and gave us a map book.

Waited for a long time at the airport with no one to pick us up

The first car we got was in poor condition. it had a safety issue with steering. The car was NOT suppose to be available to customers at all.

No issues only one things there was not English translation onto some car documents

The car was ok apart from the clutch, think it was near ready to be change, very high release. Did not like the pick up procedure. They would not take myself, my wife and luggage to the rental place. My wife had to wait on her own outside the airport terminal while I went to collect the car. It was not because of lack of space, I was the only one in the van. I then had to drive back to the airport to pick my wife and luggage up. This is not a very good method. The rental staff were very good, very efficient. I left my camera in the car and only realised after I had flow out. Upon contacting them the next day they informed me that they had found it and would post it on to me. Hopefully I will get it back soon.