Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.

Service was very easy to use.

We had to wait 40 minutes before someone picked us up at airport. I tried to call customer service and was on hold for over 20 minutes.

The car wasn't cleaned prior to our rental and it was a filth ball. We didn't find out until well on our way to the ski slopes that the rig wasn't 4x4 wheel drive. My bad for not specifying, but who makes a 2-wheel drive full-sized SUV? It defeats the purpose of an SUV. We had to purchase chains for the vehicle to comply with the Colorado Traction Law. Miscellaneous charges of more than $100 showed up on our receipt that were later removed after we called to inquire. The answer was something about computer errors. Highly suspect. Not happy !!

Vehicle was extremely dirty inside and out. Also, for pre-paid fuel option, would give customer's to refuel in case they did not use as much as gas as they thought they would. Everything else was great, thank you.

Worst customer service ever Tried to extend twice(the night of being late and the next morning) Dropped of the car and it was an extra $200!!! Tried to use my debit card for the extension and they wouldn’t do it while I was the location in denver like customer serevixe said I could. On top of all that, I picked up the car and drove into bad snow weather and had to purchase windshield fluid and pull over every 5 miles to clear my windows so I could see!