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Live chat Email us Service Code: 8849205265
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Extra stress this time with vehicle shortage...might lean towards larger 24 hour rental companies.

Reviewed: Sun, Dec 26, 2021
About NU: 7.0 /10
When on time and in line for our prepaid rental NU said they have no more vehicles. We waited approximately 2 hours and got the last vehicle of the day as this location closed at 4pm. We took the smaller class of SUV that was available. The vendor would not allow us to take vehicle without a $15 per day 3rd party liability fee as we were "international" from Canada. The staff were friendly and firm dealing with the vehicle shortage; approximately 10+ more customers with reservations were turned away.
About QEEQ: 10.0 /10
Price drop worked and I have enjoyed approximately 20 or more bookings through Qeeq. Love earning points.
Medium SUV | Ford Explorer or similar

Relevant Reviews on NU in United States

P.Rangani

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Medium SUV | Jeep Compass or similar
Reviewed: Tue, Sep 28, 2021
“Avoid this site and NU car rental much as possible. Go book though a reputable company.”
About NU Car: 6.0 /10
I was supposed to pickup the car at 10am I didn't get to the car location until 5pm. They told me they only hold the car for 2 hours from the time of pickup. So they made me upgrade and I had to pay more. The 2 hour pickup rule was never mentioned when I booked the car. NU car is the worst, very bad experience. 1st and last time booking through qeeq.com and with NU car rental. I will go with a major company next time to save me all this hassle.
About QEEQ: 10.0 /10
No where qeeq.com mentioned that the car rental company will only hold my booking for 2 hours. I had to pay extra and it was a very bad experience.

M.Lustenberger

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jun 1, 2021
About NU Car: 9.0 /10
very satisfied. Only downside, drop off point very far from our airline check in area.
About QEEQ: 10.0 /10

Yola

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Compact | Dodge Neon or similar
Reviewed: Thu, Sep 26, 2019
“DO NOT RENT THERE!!!”
About NU Car: 7.0 /10
I had a really bad experience with them. First of all, they did not accept my personal insurance because I’m from Canada. It’s the very first time this ever happened to me. Also, a few days after the drop off, my credit card got charged an extra $93. I have absolutely no idea why, I’ve been trying to contact them, I left at least a dozen voicemails...nothing. I will definitely contact my credit card company to dispute this charge. I do not recommend this company at all.
About QEEQ: 8.0 /10

H.Wong

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Economy | Chevrolet Spark 4 Doors or similar
Reviewed: Tue, May 7, 2019
“Terrible”
About NU Car: 6.0 /10
I have to wait for about 2 hours to get the car. More than 2 other customers in the line cancelled their booking due to the long waiting time.

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Economy | Chevrolet Spark 4 Doors or similar
Reviewed: Fri, Apr 5, 2019
“Challenging adventure”
About NU Car: 7.3 /10
Hidden location, 2 shuttles needed. Run down shop. Sloppy workers. Poorly lit area outside, where the cars are. Happy with the car though. NU let me wait at checkout in line with people checking in: Made me nervous, because I had flight to catch. Then they only took the keys. Worst: Got billed about $103 extra by mistake. Luckily they refunded it, so I'm happy with the price I paid.
About QEEQ: 8.0 /10

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