I was asked for some documentation at pickup that had not been clearly stated during sign up

the car was good, it needed a good wash though.. there were only 2 people working during registration and i had to wait awhile.

no problems

Management actively supports counter staff solving clients' issues. Good team work.

Efficient platform. Pricing could be more competitive.

I booked a medium SUV and got small SUV

The staff was friendly. The person driving the courtesy bus was somewhat reckless speeding through traffic. The vehicle was given to me very dirty on the outside. It should have been washed in order to see the damages better.

Booking was fine

It took too long to be picked up at the airport over one hour, And another hour at the counter. I was charged extra for picking up the car late that I had already paid for. I was requested to pay extra to activate the sunpass. It was a terrible experience. I wouldn’t recommend this company to nobody. The only good thing was the car and the counter guy he had great customer service skills.