Very Easy

Car was great. Customer service at pick up very good. Struggled to upload photos on attachment at pick up. Could not upload any photos on drop off.

Very good. See comments above as don't know if this is Hertz or Qeeq responsibility??

We arrived at Kiruna train station and found out that the pickup location was a taxi ride away. However, there were no taxis available due to heavy snow. We called the rental company and they came to pick us up without hesitation. It was like a godsend!

The car rental company provided excellent service. The car was new with just over 3000 kilometers and had high-end features.

Picking up and returning the car was very convenient. The service attitude was very good.

The car was in superb condition. There was confusion at pick up whereby the infant car seat provided was for a toddler rather than a baby, and at midnight there was no one there to help install the correct seat so we had no isofix or anything for the length of the stay. Also inconvenience at midnight with a tired baby and child to try and work out what to do. However that was the only issue.