HERTZ CAR RENTAL REVIEWS

The rental staff were genuinely warm and welcoming.

Really patient service, the car was in pretty good condition, and both pickup and inspection were quick and hassle-free.

No sneaky add-ons or forced extras at all.

Super satisfied overall. We did have an accident, but thankfully we’d taken out full coverage so everything was fine.

Their English was great and the handover process was super clear and efficient.

It was okay overall, but there were no other cars available when I wanted to change.

The airport location was super easy to find, and dropping the car off in another city was really convenient.

Very satisfied, deposit was refunded right away after the rental ended

Everything was great.

Pickup was really quick. The service desk is on the first floor of the Wynn, tucked away in a corner so you may need to ask security for directions. Once you get the keys, just head down to B1 to pick up the car. The vehicle had only about 2,000 miles on it, basically brand new. Drove about 1,200 miles on a West Coast road trip and everything went smoothly.

Pretty good overall.

Service was pretty good. They did ask if I wanted to add emergency medical coverage, but when I politely declined they didn’t try to hard-sell it.

The whole process was pretty quick, but there’s no shuttle service so you have to grab your own taxi to get there and back yourself.

Everything was great, but the highway tolls were really expensive.

Excellent service, really happy with the whole experience.

Really good overall.

Service was excellent. Ms. Pearl was super warm and helpful, she walked me through the whole rental process and all the important details. She also handled my return, and everything went really smoothly. Really appreciate her help!

No crazy airport-style lines at all, it was just our group being helped, so everything went really smoothly.

It was okay overall, just your typical standard American-style service.

The car was brand new, super comfortable, and a latest model. The A/C was nice and cold too. I’d definitely rent from them again.