HERTZ CAR RENTAL REVIEWS

Pretty good overall.

The staff were incredibly friendly and helpful.

Very happy with the rental – the car was in great condition, handover was quick, and everything was handled really efficiently.

Really satisfied with everything.

Pretty good overall.

It was okay overall.

Really good

Super efficient

Very professional and efficient.

Pickup was super smooth and easy to find just by following the signs. They didn’t push any extra insurance at all, just reminded me the booking only included the basic coverage from the rental company.

Really great rental experience this time. I landed in Tucson pretty late, but thanks to the clear instructions on my booking it was super easy to find the rental location. The staff were very friendly and professional, didn’t try to upsell me anything, and processed everything quickly. Picking up the car was smooth and straightforward. Returning the car was just as easy: even though there were several cars ahead of me, the staff checked mine very quickly. The whole return process took less than 10 minutes—they just walked around the car once and that was it, no delays at all. Overall, incredibly convenient.

The counter is right inside the airport, with three staff working at the same time, so there’s basically no waiting. The pickup and return process is very clear and straightforward.

The staff were really friendly and never tried to push any extra insurance. When my card didn’t go through for the deposit, they were very patient and helped sort it out using another method.

Pretty good overall.

I’d already bought insurance back home, but when I got there they pushed me to add more. I don’t really speak the language, and they made it sound like I couldn’t pick up the car without it, so I just went ahead and paid for the extra coverage.

Service was decent, nothing to complain about.

Excellent service.

Super efficient rental process – got the car really quickly.

They even let me pick up the car early and arranged everything really smoothly.