They try a lot of up sell on items not needed. I was charged more at pickup than stated online.

Car rental price exceeded amount on reservation amount in several areas. Will take up w ccard company but prefer to get it reserved w you. Pls contact me.

the car was old and hardly had any fuel.Person at pick up counter was nice to replace for a better vehicle

Into a verbal confrontation and cost an additional $100 + dollars. Based on my experience I will rent from a reputable car rental company going forward.

This was the worst car rental experience I have ever had. The car condition was the only thing that was ok, but I purposely rated it lower so that the overall score would be lower because my experience was so bad. They tried to charge me lots of extra money, said I needed to have my actual certificate of insurance on me or they would charge me $500. There were hidden fees, the counter staff member was rude, I had no idea I was even renting from Value Car Rental and not Easyrentcars so it took us forever to find the shuttle because there was no Easyrentcar shuttle.

Like: Easy pick up way affordable value
Dislike: The roll roads.