Bien

Service attitude was good, but they didn't remind us to inspect the vehicle. The front right door had scratches, which the staff noticed when returning the car. Luckily, we took photos when picking up the car.

The car had body damage but was safe to drive. It was clean and in good shape otherwise. The wait time was reasonable as there were a few people ahead of me. The drop was quick and efficient. Shuttle to the airport was quick. The office location was in a new spot but I found it easily following they're directions.

The booking platform was quick and easy. Never had a price drop so not sure if the price protector would have worked or not. I have no negative comments because whole process was quick and efficient.

The Centauro location is terrible in Lisbon. Very small and bad location and difficult for pickup and drop off. The shuttle service is inadequate with only one to maximum 2 vans for many people who need the service.

Terrible. They didn’t tell us that apparently you need some sort of box / tag in the car to pass certain roads. There are no signs at all on the roads and absolutely no way you would have a clue you need this tag and where.

Like: Friendly staff no hard upsell