Great staff - good car

Decent

Excellent

We were 2 hours late when picking up the car, and they said the car had already been rented to someone else because we were late. We originally booked a 7-seater that could fit 4 pieces of luggage, but we got a smaller car. If we seated 7 people, there would be no space for luggage at all. The back seats can only accommodate children aged 3-5. The return location was very inconvenient. We had to drop off our luggage for check-in first and then return the car, which took about 1 hour and 20 minutes. We almost missed our flight. The GPS that we rented with the car was useless and led us the wrong way. We ended up using our own mobile phone for navigation.

You have to pay for a full tank of gas upfront and can return the car with an empty tank, but the price for that tank was clearly too high and it wasn’t even full.

The rental process was fairly smooth, and the service attitude was good.