It was ok. Booking took too long

Yes, i'm really not pleasant with the car, not only was not what we chose as well as the windshield wiping nothing having greatly delayed our travel times. we should be reimbursed for some amount of what we payed as it was very unfair and even dangerous what happened. and to finish, there was a light on the board that the guy told us that would desperate, but that did happened.

The counter staff when we picked up the car was very friendly, but a bit slow. When we got our car I said it smelled funny, they said it was a car spray. The smell turned to a smokey smell after the spray wore off. Thankfully we didn't drive long distances, but the small was bad. During pick up it was not mentioned that return shuttles only occur every half hour, whereas pick up was anytime upon request. This would have been good to know.`

Not only have I never had a worse car rental experience because of some man named Arius who was working at the counter when I picked up the car; I've never had a worse experience with a business anywhere. Period. This person should not be working there. Or anywhere for that matter. He needs to be fired immediately.

Great, picked me up in ten minutes then very friendly and helpful.

Upon arrival we were offered an upgrade in which we were told $80 total usd. When we asked her if this was on top of the old amout she stated it was the total with everything. She asked if we would travel through tolls, we told her we may or may not travel once to Tampa to see the beach. She stated for $8.99 we could have a fast pass in case we incur any tolls. When we said Disney area was the only place we would be, other than possibly the one trip to Tampa, she told us it would be worth getting. We went through 1 toll and were charged over $71usd! Totally lied to and ripped off! I will never rent a car through here again and will highly NOT RECOMMEND this company!