all good

The car was offered as an alternative to what I requested - a downgrade for less money from a Jeep to a Blazer. The car was great and performed very well. I am trying to see where I actually paid $160 as promised by the agent. She also stated that a $300 security would be charged and returned to my account. I paid QEEQ $349.77 on 11/17/23 and then was charged $230.73 on 12/18/23 by NUCAR. I need to know when the $300 will return to my account. I expected to pay $160 after the agent described the reduction. I need information and clarification. I'm hoping that I was not ripped off and need to see my $300 deposit returned.

I don't know how to separate NU CAR from QEEQ. The car was offered as an alternative to what I requested - a downgrade for less money from a Jeep to a Blazer. The car was great and performed very well. I am trying to see where I actually paid $160 as promised by the agent. She also stated that a $300 security would be charged and returned to my account. I paid QEEQ $349.77 on 11/17/23 and then was charged $230.73 on 12/18/23 by NUCAR. I need to know when the $300 will return to my account. I expected to pay $160 after the agent described the reduction. I need information and clarification. I'm hoping that I was not ripped off and need to see my $300 deposit returned.

very satisfied. Only downside, drop off point very far from our airline check in area.

Original car had broken seatbelt. Received a quick replacement

Car was great. Took some time to find the correct shuttle but once that was done finding it was easy. I was told upon arrival that NU Car required me to purchase 3rd party liability insurance, even though I have this coverage through my personal car insurance. The price was still better than the other rental options though it would have been nice to know this ahead of time.

Simple and easy to book and use the app or website.

I have to wait for about 2 hours to get the car. More than 2 other customers in the line cancelled their booking due to the long waiting time.