great

The airport shuttle had a long queue on the day of pickup, but the shuttle driver provided a number and the counter would call the numbers in advance, so it was fairly quick.

The experience was excellent, although there were quite a few people in line to pick up the car. Everything was explained clearly, the car was very new with only a little over two thousand kilometers. They suggested we add insurance, but they let it go when we insisted. Returning the car was simple, no need to clean the car as long as the tank was full. Overall, very satisfied! Will choose this rental company again next time in Spain.

The delay to pick up was shocking. I had to wait ages. And missed a dinner date with friends because of it. There was no apology when I eventually got to speak to the Centauro staff.

Long waits for checkin. Chaotic checkin and checkout procedures. Charged more than my agreement stated (multiple extra deposits). Long ride to-from airport, and shuttle service limited. Overall, the hassle was not worth the savings.

Didn’t shoe up to collect us at the airport to pick up the car. Didn’t take responsibility for their mess neither contacted us to inform us at any point. Over an hour waiting at the airport for them. We were forced to use public transport so we didn’t they to our hotel until 2am. Forced to rent a car with another provider which increased our expenditure. Won’t use them ever again