SPAIN CAR RENTAL REVIEWS

The staff completed the damage assessment on the spot. The bill was not very clear, but consulting through QEEQ basically met my expectations.

The car is in very good condition.

After picking up my luggage, I could immediately see the car rental counters. You need to take a number at the storefront and wait for your turn to proceed with the rental. The entire process was very smooth. After mentioning that I had purchased QEEQ's insurance, they just informed me that I would be responsible for any issues and did not try to upsell additional insurance. The deposit was 300 euros. The car I received had several scratches, but the rental company emailed a report listing all the pre-documented scratches. When picking up the car, I compared it against the report and was advised to promptly report any other issues to the staff. For the car return, simply navigate to the terminal and pay attention to the 'car rental' signs near the airport. Just follow the signs, and everything will be fine.

They required us to purchase roadside assistance, claiming it was mandatory for entering France.

This company requires an additional deposit for fuel, which will be refunded if the car is returned with a full tank. There's a QR code for check-in at the entrance; it’s recommended to upload your identification information while waiting to speed up the pick-up process.

The airport shuttle bus even made a short video, which was incredibly thoughtful and easy to find. However, the shuttle frequency wasn't as high as other rental companies, likely due to lower booking volume. Picking up the car was super smooth. I got the Mini I wanted, and surprisingly, it was a brand new car with only 5,000 kilometers on it. On this island known for tourism, renting such a new car felt like a real treat. Since this place is all about beach activities, it’s common practice to stop by a gas station before returning the car, spend a little change vacuuming out the sand, and maybe give the car a wash. This makes the return process quicker – respect goes both ways, after all.

The service was excellent!

Good experience, though I had to wait in line for a while during pickup.

The store is easy to find with clear directions.

Extremely satisfied

Great

Very satisfied with the car rental service, it made my trip efficient, convenient, and comfortable.

The Mercedes-Benz C300e was brand new with just over 10,000 kilometers driven.

The rental process was well-organized, the staff were very friendly, answered questions patiently, and there were no upselling attempts. Very satisfied.

Great! The staff were very friendly.

Everything else was fine, but the actual car model provided was different from the one booked, which caused issues fitting the luggage. Make sure to choose the right car model carefully.

Even though I already had global insurance, I was still forced to purchase local third-party roadside assistance. They only recognize local coverage.

Excellent

Our travel companions booked a Volvo XC60 just like us, but through another well-known travel website. Both were picked up from ALAMO car rental. We ended up with a new BMW X3 showing just over 6,000 km, while they got an older model Peugeot 5008 showing over 130,000 km. The difference is clear, and I think this showcases QEEQ's advantage.

The airport shuttle had a long queue on the day of pickup, but the shuttle driver provided a number and the counter would call the numbers in advance, so it was fairly quick.