good service overall but make sure you check the vehicle to avoid any charges on return

Lo que se indicaba en la reserva es lo aplicado por su personal. Buen trato, serios. Muy recomendable.

Portal sencillo, rapido y claro.

The staff were excellent, condition of car great and excellent value for money! Only comment I'd make is some guidance on the car itself would have been good - we struggled with the built in sat nav. We could have gone back to the counter and asked but as I had my own one with me we just used that.

Price drop did work!

Perfect assistance and cleared info about what is included and what is not coveres. Firefly very Recommend rental car.

Easy procces

Le service était très bien.

Had a very long wait of one and a half hours to get the keys at the airport. Firefly knows in advance when people are arriving to collect cars and how many. Why are arrangements not made to deal with customers in a timely manner? The customer service representative did not apologise for the wait. I had 3 young children and it was 11pm at night. Instead he had a go at trying ti confuse me into buying extra insurance.