Great experience and how all car rentals should be like

Overall very satisfied, but the waiting time for the shuttle bus was a bit long.

Arrived at the store a little after 6 a.m. There were plenty of staff, and the service throughout was excellent. There was no upselling, but we did purchase additional full insurance.

Highly recommended! The car was very new, with just one to two thousand kilometers. Among all the cars I've rented, this company had the lowest insurance rate. You can add it at the store for only $14 per day, but I didn’t add it because I felt confident. Even without additional insurance, the deductible was just $1,000, which is extremely cheap. The return process was very simple and hassle-free, and the staff were warm and friendly. I returned the car at night, and the refund was already being processed by the bank the next day.

You need to call the store with an Australian phone number. I couldn't get through with my domestic number, but my friend was able to reach them using an Australian number.

Not the comments but complimentary for well structure process and hospitality given to us by the staffs, it was impressive