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Live chat Email us Service Code: 8924136177
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Very happy time in Taiwan and glad to book with QEEQ.

Reviewed: Thu, Jan 12, 2023
About IWS: 9.0 /10
The car is very good. The check in service staff was helpful and able to provide with little details. The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on. Anyway, I need QEEQ help to recover the ridiculous amount.
About QEEQ: 9.0 /10
Very good, except that if QEEQ can take care of the insurance better for those who puchased the premier package, it will be fantastic. When I picked up the car, IWS make it clear that I have to be responible and paid up front for any incident. I find this troublesome.
Reply by Qeeq:
Thank you for your comment on our website. We will forward your feedback to our supplier. Please kindly reply our email to provide related documents. We will assist you to claim insurance. Thank you for your understanding and help.
Intermediate | Toyota Altis or similar

Relevant Reviews on IWS Taoyuan Branch

Alan Ang

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Economy | Honda Fit or similar
Reviewed: Sat, Jun 29, 2024
“Awesome experience from booking till pickup/return”
About IWS: 10.0 /10
It was a simple process to collect the car at taoyuan Taipei international airport. Just call the given number and a shuttle van picked us up and straight to the collection point which is near to the airport. Vice versa for car return. Car was new and in clean condition. Oh yes, there was a further discount on rental price just before car collection. Small but sweet gesture from qeeq.com.
About QEEQ: 10.0 /10

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Compact | Ford Focus or similar
Reviewed: Wed, Jan 11, 2023
“Wonderful experience, great customer service!”
About IWS: 10.0 /10
Car was brand new with about 2000km on it when I got it. The IWS staff were excellent and very friendly.
About QEEQ: 10.0 /10

Jon M

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Compact | Ford Focus 7x St-line or similar
Reviewed: Mon, Jan 9, 2023
About IWS: 10.0 /10
I got the car that 1400km* drove only, like new car, clean and condition good. Less than 10 min time to pick up at airport. Staffs are very helpful.
About QEEQ: 10.0 /10
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Compact SUV | Ford Kuga or similar
Reviewed: Thu, Dec 22, 2022
“Smooth, easy and fuss free experience.”
About IWS: 10.0 /10
Fast pick up at airport upon calling after arrival. Good, clean and new car. Recommended!
About QEEQ: 10.0 /10
Good price, legit website. Will book again for sure

Conny

View more >
Economy | Toyota Yaris or similar
Reviewed: Mon, Apr 29, 2019
“New car, good service”
About IWS: 9.0 /10
Making the call was a bit confusing as we didn't know which no to skip. Only dial last 8 no. if using public phone. Waited ard 15 min for pick up due to traffic jam. Wait outside at no. 18 and look for staff wearing the IWS blue yellow T-shirt. Getting and returning car was very fast, car is new. Staff brought us back to airport with our hired car.
About QEEQ: 10.0 /10
good

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