Great Service, fantastic upgrade.

Customer service was very enthusiastic. After returning the car, I was in a hurry to catch my flight, but the shuttle was going to take a while, so they helped me call an Uber for free.

I was unaware that Carhood was a careshare company. I would like to have known this. Although it was cheap, our car was old, worn on the inside and did not have features expected. (They rent cars up to 15 years old.) I worried that the car might break down at any time. Also, would have preferred unlimited mileage even though we did not go over the limit.

Was nothing like the picture. Was an old corolla. With broken air con and a cockroach staring at us through the air vent. We were double charged insurance so what looked like an awesome deal was in fact the age old adage of you get what you pay for.

good car, good service, great idea. Thanks!

Like: Friendly service. Convenient location so I didn't have to worry about how to get out of the Sydney airport area or the confusion of getting to the airport and parking.