good car without necessary explanations.

The entire process was quick. The attendant was very enthusiastic, drove the car to the entrance, and patiently explained everything.

If the customer forgets the credit card with their name, at least allow them to use a debit card with their name or the credit card of a companion in the same car. Due to this reason, I paid nearly 1000 yuan and couldn't use the car. If the car cannot be used, even if a full refund is not possible, at least a partial refund should be provided! Just like buying goods, when money is paid, service should be provided. If the service is not received, shouldn't the money be returned to the customer?

We got a nice car, Hyundai Tucson, a fairly economical hybrid SUV. It was in great condition. Service staff was brilliant. Drop off in Salzburg was a terrible experience as Avis is located in some kind of mini mall with no obvious drop off location.

Customer service first class, happy to amend booking slightly when asked. Only slight issue was lack of parking to drop if out of hours so not sure if parked ok, otherwise first class

Good price offered

The car was an upgrade. It was a DS hybrid and one of the best cars I ever rented so the experience was fantastic.

Very smooth site and good choice and price