AVIS CAR RENTAL REVIEWS

Very professional and courteous

Nothing

Pickup process was really simple and efficient.

Service at this Avis Disney location was pretty good, but the all-electric Citroën C3 I got this time was honestly not great to drive, and the infotainment system was really unstable.

They walked me through every single fee in detail, and the service was honestly a 10/10.

The front desk lady was super friendly and efficient.

When I picked up the veh, there was additional to be paid. QEEQ quoted approx $160 for the hire, but Avis wouldn't accept that and wanted over $200 for the hire, which I had to pay before I could take the car. When I queried this with QEEQ, I was told to pay and they would investigate later. If I had been using cash I would not have been able to pay the difference and would have been stranded at the airport.

We went really early so there was no line at all.
The staff explained everything very clearly and even recommended a local ETC device, which made getting on and off the highway way more convenient.

Really good experience overall.

Pretty good overall – no hard sell on insurance and the car they gave us was fairly new.

It was probably because it was still early and there weren’t many people, so there was no line at all. As soon as I walked up to the counter, the staff had clearly already pulled up my booking, called me by my name, and even had all the paperwork printed and ready.

I originally booked a Mazda 3, but when I got to the airport they didn’t have that model available. Anyone who rents often probably knows that’s pretty standard. They first switched me to a similar-level Chevy SUV, but when I got to the garage that car was still being washed, so they upgraded me again to a VW Atlas SE – a model we don’t get back home. I was planning to drive a light, nimble Japanese car and ended up in a mid-to-full size SUV instead.

Service and attitude were absolutely excellent.

The manager’s service was pretty good. The only issue was that the car I booked wasn’t actually available, so they had to rush one in from somewhere else, which wasted quite a bit of time. They did give me some fuel as compensation though, so overall it was still a decent experience.

Super quick and efficient, no upselling at all, and the car was practically brand new.

Overall pretty good experience.

It was fine.

Pretty good.

The staff were friendly and welcoming.

Very reliable and satisfying.

Service attitude was pretty average, nothing special.