SURPRICE RENT A CAR Lisbon Airport Review: Pickup/Drop-off Poor, Cleanliness Excellent, Customer Service Acceptab......

Portugal

Reviewed: Mon, Jun 5, 2023

About SURPRICE RENT A CAR: 7.0 /10

The car was clean but the fuel tank wasn't full. The car company argued that it was same to same when the booking document clearly mentioned that it is full to full. The staff at drop-off was quite helpful

About QEEQ: 10.0 /10

The car company didn't follow the full to full fuel policy of Qeeq

Reply by Qeeq:
Thanks for your comment getting back to us. If the fuel tank is full when picking up the car, please drop off with full; If it's not, please return with the same level. Otherwise, the car hire company will charge the refueling charges. Thanks for your feedback and look forward to seeing you next time.

Economy | Seat Ibiza or similar

2-day rental

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

L.Franchuk

Portugal

30-day rental

Mini | Volkswagen up or similar

Reviewed: Tue, May 24, 2022

About SURPRICE RENT A CAR: 6.0 /10

As this car was the least expensive of all available on the site so we didnt expect much. Car was not very clean inside and was scratched with numerous small dents. It ran and drove well without any issues so it was good value if you can tolerate slow service and a less than pristine vehicle.

About QEEQ: 10.0 /10

QEEG was fine

R.Araujo

Portugal

14-day rental

Full Size Van | Mercedes-Benz Vito or similar

Reviewed: Mon, Sep 9, 2019

“Not Bad”

About SURPRICE RENT A CAR: 7.0 /10

The car was good. After being driven to pick up location. It took 4 hours to get the car. This is unacceptable it was 32 C outside, not a place to sit down or a place to get a bottle of water

W.Hormann

Portugal

13-day rental

Compact | Ford Focus Estate or similar

Reviewed: Fri, Aug 23, 2019

About SURPRICE RENT A CAR: 9.7 /10

Very good car and value.

About QEEQ: 7.0 /10

Portugal

3-day rental

Economy | Toyota Yaris or similar

Reviewed: Thu, Jul 11, 2019

About SURPRICE RENT A CAR: 5.7 /10

The wait to pick up the car was extremely long for how few people were in line. It took on average 20-30 minutes for each party to fill out their paperwork and get their car. Surprice was extremely inefficient and slow and understaffed. As a result, we lost 2 hours of precious travel time

About QEEQ: 8.0 /10