They cancel my reservation and got different very small car. Paid more then original quoted.

Overall service was quite satisfactory

The car wasn't the specific one I ordered. I had to wait for it to be washed, around The wipers were old and didn't wipe away the water well. The worst part was that I was told the best way to pick up the car on your app and on the email I received (which was option 1) was to get an Uber to the pick-up location and I would be reimbursed once I got to the office. Uber charged me $75 even though once I was dropped off realized it was only about a mile away. I told the office how much the Uber was and they then informed me that they only reimburse up to $15. That information is nowhere to be found and I was upset that now I had spend a further $60.

I liked the platform and rebooking option

I initially reserved a two door eco car, but when I got there I was able to upgrade for a small amount per day. I was expecting a small 4 door, however they upgraded me to a NICE SUV which really exceeded my expectations. I was very impressed!!!!

Hard to find the shuttle at LAX

Like: pretty good value
Dislike: nothing at this time