Beware additional insurance charge

No one came to the airport to take me to the rental agency. I waited one hour and eventually had to take a taxi.

The vehicle was in very poor shape. Check engine light came on shortly after picking it up and the car shook at random times. I ended up returning the vehicle because I did not want it to break down during our vacation. Was not offered a refund or any sort of compensation. Ended up renting from a more reputable company with a much better experience. Front desk staff were also not very helpful with my reservation nor were they responsive to these issues. Very poorly run business.

La atención fue muy buena y cordial. El vehículo no estaba del todo limpio.

La reserva la hice con todos los seguros que me ofrecían, sin embargo en el local de Zezgo me informaron que si tenía un siniestro igualmente iba a tener que pagar por lo daños y posteriormente reclamar a Esyrentcars o la compañía de seguros contratada por la devolución de lo abonado. Esta condición no me pareció cómoda para mí, más allá que no tuve siniestro. Estimo que la próxima vez contrataré los seguros en el mismo local al retirar el vehículo.

They did very bad checking of the car when giving it back, tried to charge $1500 for a small thing that was nothing after we checked again

Location needs to be updated and could be cleaner. Didn’t like that i couldn’t use my own sunpass which I’ve always done with other companies. Also booked with insurance via EasyRentCars But was still able to use mine but Couldn’t get refunded for the difference.