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Rocky Rental with Car unchecked & uncleared for Safety

Reviewed: Tue, Nov 7, 2023
About Avis: 6.0 /10
Car was changed at pickup. Car had NO windshield washer fluid in tank. Could have led to serious consequences, before I discovered it. Had many rocky roads & conditions that required a Clean Windshield!! Car Registration was out of date!!. At a police check, the officer told me to report this to Avis, as this should have been updated before rental. The tires were under inflated & had to be filled halfway through my journey. These problems were brought to attention of Avis Supervisor (Travis) at Capetown Airport. I am seeking compensation from Avis management for the unsatisfactory condition of the pickup vehicle. My vehicle condition Report was submitted to Avis management Nov 2/23 for followup. ***
About QEEQ: 8.0 /10
Apparently price drop protection was activated, but served no useful purpose as I have not received any discounts!!
Compact | Toyota Corolla or similar

Relevant Reviews on Avis in South Africa

Yvonne Carllyle

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Reviewed: Sun, Jul 6, 2025
About Avis: 10.0 /10
The car is very new, with only a few thousand kilometers.
About QEEQ: 10.0 /10

Dempsey Aled(k)

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Reviewed: Sun, Jun 1, 2025
About Avis: 8.0 /10
The paperwork process took quite a bit of time during pickup! However, the return was straightforward, and there were no unexpected charges afterward.
About QEEQ: 10.0 /10

Rose IV.

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Reviewed: Mon, Oct 28, 2019
About Avis: 8.0 /10
There were quite a few people in line. After check-in, they said the car was being cleaned, so the wait was a bit long. But we used that time to grab some coffee, get a SIM card, and withdraw some cash, so it was okay. The counter was very large and looked professional. The parking lot was right next to the counter, and it was indoors, which was very convenient!
About QEEQ: 10.0 /10

L.Halstead

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Mini | Kia Picanto or similar
Reviewed: Fri, Nov 22, 2019
“Great car hire, clean affordable and organised.”
About Avis: 10.0 /10
Long lines at Cape Town airport, even though plenty of counters open. Staff very friendly and helpful.
About QEEQ: 10.0 /10
All went smoothly. Great to see all the hidden cost up front, so no hidden extras or bad surprises. Good job, thank you.

W.Davel

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Economy | Volkswagen Polo Guaranteed model
Reviewed: Wed, Aug 14, 2019
About Avis: 9.3 /10
“Similar” car to vw polo was not similar. Boot space was far smaller than the polo
About QEEQ: 10.0 /10

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