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Live chat Email us Service Code: 9282219122
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Rocky Rental with Car unchecked & uncleared for Safety

Reviewed: Tue, Nov 7, 2023
About AVIS: 6.0 /10
Car was changed at pickup. Car had NO windshield washer fluid in tank. Could have led to serious consequences, before I discovered it. Had many rocky roads & conditions that required a Clean Windshield!! Car Registration was out of date!!. At a police check, the officer told me to report this to Avis, as this should have been updated before rental. The tires were under inflated & had to be filled halfway through my journey. These problems were brought to attention of Avis Supervisor (Travis) at Capetown Airport. I am seeking compensation from Avis management for the unsatisfactory condition of the pickup vehicle. My vehicle condition Report was submitted to Avis management Nov 2/23 for followup. ***
About QEEQ: 8.0 /10
Apparently price drop protection was activated, but served no useful purpose as I have not received any discounts!!
Compact | Toyota Corolla or similar

Relevant Reviews on AVIS in South Africa

Bertram Nahum

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Reviewed: Wed, Feb 5, 2025
About AVIS: 10.0 /10
Very convenient.
About QEEQ: 10.0 /10

Angela Perkin

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Reviewed: Mon, Feb 24, 2025
About AVIS: 6.0 /10
It was okay, but the staff was not very patient.

Kelly Yale

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Reviewed: Mon, Nov 4, 2024
About AVIS: 10.0 /10
The service attitude was great, no upselling, and the location was easy to find. Returning the car was also smooth. The car was excellent—almost brand new with only 3,200 kilometers on it. A deposit of over 3,000 ZAR was held when I picked up the car; I hope it will be refunded without issues. However, there was one problem: I had booked an automatic car but was given a manual one. At first, I didn’t notice and spent some time trying to figure it out. Only after realizing something was wrong did I return to the office to ask, and they replaced it for me. This kind of issue had never happened to me before.
About QEEQ: 10.0 /10

Laurel Ellis

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Reviewed: Tue, Feb 6, 2024
About AVIS: 8.0 /10
Good
About QEEQ: 8.0 /10

Eileen Doherty

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Reviewed: Fri, Mar 13, 2015
About AVIS: 10.0 /10
The service was excellent, the staff at the counter was very patient and detailed in explaining the terms and conditions. Returning the car was very convenient, with clear and obvious signage that made it easy to find.
About QEEQ: 8.0 /10

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