Surprice avoid.

Portugal

Reviewed: Tue, May 14, 2019

About SURPRICE RENT A CAR: 7.3 /10

Booked a fiat 500l but on arrival got told all they had was a fiat panda because of this struggled to get suitcases in but luckily went with friends and they managed to get my suitcases in there car. Surprice wasn't bothered about this though I had booked a larger vehicle. I only excepted the fiat panda due to having 3 children with me and it being late at night. Would never hire another car from them!!

About QEEQ: 10.0 /10

Compact | Fiat 500l or similar

1 days rental

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S.Seddon

Portugal

1 days rental

Full Size Van | Mercedes-Benz Vito or similar

Reviewed: Sun, Jul 14, 2019

About SURPRICE RENT A CAR: 9.0 /10

I noted there were bad comments on FB page about Surprice rent a car but I can honestly say none of them rang true in my experience with them. Counter staff polite friendly and did not push more insurance. The man who check vehicle when we returned was also polite and it was very quick. Would use them again as I think i saved approx €300!!

About QEEQ: 10.0 /10

J.Slade

Portugal

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Mon, Jun 3, 2019

“Excellent service”

About SURPRICE RENT A CAR: 10.0 /10

Excellent service

About QEEQ: 10.0 /10

F.Vilardebo

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Sun, Jun 2, 2019

“A lot of unexpected problems for pick up and drop off.”

About SURPRICE RENT A CAR: 5.3 /10

The car is okey, but the pick up isn’t at the airport, you have to wait for a van to pick you up and take you somewhere else, which made our drop off very complicated because we were far from the airport.

G.Cairns

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Sat, Apr 20, 2019

“Less problematic than expected - eg didn’t find “hidden” damage on return!!”

About SURPRICE RENT A CAR: 9.0 /10

Had booked full to full and were told to bring back at same level as if a difference, would be charged a high amount - petrol station across the road!!!! Very high excess charge out with hours - 8pm 35 euros. On checking in, very unfriendly and unhelpful. Would have been nice to see a smile and shown how to operate the car. On the plus side -automatic and a hybrid!

About QEEQ: 7.0 /10

Easy booking and good communication.

C.Parsons

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Mon, Apr 8, 2019

About SURPRICE RENT A CAR: 4.0 /10

The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time

Surprice avoid.

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