Excellent experience

The service was very attentive, but the car lacked some functionalities such as a reverse radar and cruise control.

The service counter staff at Chailease were nice, but insisted in their system that I had not paid for the car. but I did through QEEQ platform. Finally, after 2 hours, they manage to confirm the payment and refunded me my credit card payment.

Chailease is awesome company because it has awesome people working hard for it. I loved behaviour of all employees of chailease. Super

Easyrentcars.com is really so easy. Keep up the work. U rock

Very good service and accommodative. We were quite concern about insurance coverage as it seems insurance does not provide Act of God protection which makes us very worried as Hualien is prone to weather change, landslide, earthquake and windstorm. Will not consider rental in the future as we have no mean to pay for losses to the car if damaged by natural disaster

Instruction on pick up from Chailease at Airport is not clear from confirmation given by Easyrental. Chailease did not have an Airport counter and no instruction was given to us to call Chailease or where to find Chailease to arrange transfer to pick up area. Wasted our time . Also when we wish to extend the hire, the service staff does not seem to understand my request.

An older car than I expected for that amount of money, but it was in good condition. Staff was friendly.

Seems like you can't do anything after the booking is made, so the value of your services somewhat diminishes.