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Live chat Email us Service Code: 4386257131
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The car was great but the rental charges are confusing and possibly much more expensive than agreed.

Reviewed: Wed, Dec 20, 2023
About NU Car: 10.0 /10
The car was offered as an alternative to what I requested - a downgrade for less money from a Jeep to a Blazer. The car was great and performed very well. I am trying to see where I actually paid $160 as promised by the agent. She also stated that a $300 security would be charged and returned to my account. I paid QEEQ $349.77 on 11/17/23 and then was charged $230.73 on 12/18/23 by NUCAR. I need to know when the $300 will return to my account. I expected to pay $160 after the agent described the reduction. I need information and clarification. I'm hoping that I was not ripped off and need to see my $300 deposit returned.
About QEEQ: 10.0 /10
I don't know how to separate NU CAR from QEEQ. The car was offered as an alternative to what I requested - a downgrade for less money from a Jeep to a Blazer. The car was great and performed very well. I am trying to see where I actually paid $160 as promised by the agent. She also stated that a $300 security would be charged and returned to my account. I paid QEEQ $349.77 on 11/17/23 and then was charged $230.73 on 12/18/23 by NUCAR. I need to know when the $300 will return to my account. I expected to pay $160 after the agent described the reduction. I need information and clarification. I'm hoping that I was not ripped off and need to see my $300 deposit returned.
Compact SUV | Jeep Compass or similar

Relevant Reviews on NU Car in United States

Bruce Fields

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Medium SUV | Ford Explorer or similar
Reviewed: Wed, Sep 24, 2025
“The worst experience ever”
About NU Car: 2.0 /10
The worst ever will never rent with him again

S.Berkowitz

View more >
Mini Van | Dodge Caravan or similar
Reviewed: Thu, Dec 26, 2024
“Best car rental deal I've had in years.”
About NU Car: 10.0 /10
I read the reviews, but did not experience any of the negative comments. There was no pressure to buy anything extra, but we did bring a letter from our own car insurance saying our coverage was good for their car as long as it was valued at $100,000 or less, which wasn't a problem. The cost was so much less than anywhere else, I was sure there would be an issue, but there were no problems. I will definitely use them again and would recommend this Orlando location to friends and family.
About QEEQ: 10.0 /10
It worked seamlessly. No issues at all through the whole process.

J.Wilmarth Tyna

View more >
Full Size Van | Dodge Grand Caravan or similar
Reviewed: Fri, Jul 26, 2024
“The pick up process was discombobulated & took too long but we enjoyed the rental vehicle”
About NU Car: 6.0 /10
It was pouring rain, and we were expected to inspect the vehicle using an iPad in an uncovered lot. Additionally, they didn't have enough iPads for all customers so we had to wait. When I finally got an iPad, the vehicle keys they gave me didn't work with any van on the lot - they were a spare set of keys to a van already rented to someone else. NU found me another van but didn't update the rental policy with the new van information until I pointed it out to them. Pick up was a real mess and there were other customers who rented children's car seats but they were broken and not functional.
About QEEQ: 10.0 /10

J.Rivera

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 16, 2019
“Great”
About NU Car: 8.7 /10
I liked very much the cost to rent a car at NU
About QEEQ: 8.0 /10

E.Shtatskyi

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Tue, Sep 24, 2019
“it was average...”
About NU Car: 7.7 /10
I booked convertible, however they told they don't have one. I agreed for a regular Mustang. the only compensation given was the pre-paid fuel tank. The car wasn't in the best condition, especially gearbox.
About QEEQ: 8.0 /10

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