The MEX folks were very nice and helpful. The only drawback from renting from them was that the rental location requires 2 shuttles to get to; airport to airport shuttle drop off to rental location, so there's a fair bit of waiting involved.

My booking is for a Toyota Camry but i was told that all their Camry are out so they gave me a Hundai Accent. I told them i don't want a Hundai but they said they don't have anything else. I don't have any other choice but to take the Hundai. I was expecting for them to give me an adjustment on the price i paid. I hope my point and would expect a credit from you. Thank you for your consideration!

My reservation was for 8:00 pm. When I arrived at 7:30 pm, the facility was already closed. I spend over 2-hours trying to get a hold of someone. When I called the local number, it just rang and rang. I finally got a hold of someone at the corporate number. They told me to wait 5-10 minutes for someone to pick me up to get a car. After 20 minutes, I gave up and rented from another rental company.

When I called to ask if I could pick up the vehicle earlier, they told me NO. I did show up early and was able to collect the car. There is only one person to operate the shuttle, wash and prepare the cars so that does take time.

Poor service from mex. failed to adequately explain the prepaid fuel provison. Long wait at checkin