The car had a vibration when driving and was in need of service. I waited for 45 minutes to be picked up while every other rental car shuttle passed me by several times. This is the only rental company I have ever used where I had to provide my personal auto insurance policy information. This is another RIDICULOUS policy. I have a Sunpass account and ABSOLUTELY DID NOT appreciate being forced to pay Easyrent for Sunpass even on days i did not need one. Your toll and other policies are RIDICULOUS!! and reason enough for me NEVER to rent from Easyrent again.

Waited atleast 30 min to pick my car up even tho i ordered ahead. there was one customer ahead of me with an issue. When i complained someone else came to finish me up.

Just pick up

All the time , the person who works in the company tries to increase the amount bill

Very long wait picking up. Two people in front had to call their insurance companies. One walked out. The only car they had for us was a van. Badly worn tires. Body damage. They asked us to sign a blank sheet indicating no damage.

Like: Best price on a midsize suv....staff at pick up were attentive and friendly!
Dislike: Car wasn't cleaned before pick up. Interior was filthy.