On the second floor, no need to queue. Rented twice, and the cars were very new (under 10,000 miles). Prices are reasonable. Note that if you exceed one hour, it seems they charge for a full day. Make sure to allocate enough time when renting.

Much better than expected, very convenient. The car we got this time was almost new, with only 2000 miles on it. The condition of the car was excellent, and both my parents were very satisfied!

LAX office a bit far from airport but bus shuttle is provided.

Like: I did reserve a kia or similar, but I got a larger car. At first I was not sure about the choice. After diving it to Phoenix the cost of gas was not all that bad. Great job. When I did turn in the car they put a surcharge on the gas. I call the Abilene office an informed him of my problem. I let him know I pick the car up empty and turn it in empty. They charged me a service charge for car being brought in empty. Jacob took care of the problem right away, GREAT JOB Jacob. Over all very good work. Thank you I would most diffidently use your device again.
Dislike: There was nothing I did not like, over all , great job.

Like: Starting with the employee who handled the initial registration when collecting the vehicle (she was fantastic!), all the way through to the vehicle itself and finally the dropoff, I was extremely impressed and happy. Would rent from National every time.