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Reviewed: Sun, May 19, 2019
About SURPRICE RENT A CAR: 6.7 /10
Had to wait 10 to 15 minutes for pick up of shuttle bus and depot about 10 mins from airport and difficult to fined when returning car We were charged another 35 euros as they said we were late but when booking the car rental we stated pick up time 8.00pm and we were there at 7.50pm and suttle bus didn't arrive till 8.05pm also told if we used the toll bridge by mistake we would be charged another 35 euros other car rental companies would just charge us the toll bridge charges so we will not be hiring from Surprice again
Compact | Fiat 500l or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

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Economy | Seat Ibiza or similar
Reviewed: Fri, Sep 13, 2019
About SURPRICE RENT A CAR: 6.7 /10
dirty windows, inside, outside. dirty car.

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Economy | Seat Ibiza or similar
Reviewed: Sun, Jul 7, 2019
“Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!”
About SURPRICE RENT A CAR: 2.0 /10
We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company
About QEEQ: 8.0 /10
Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

S. Pristavu

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Compact | Fiat 500l or similar
Reviewed: Sat, Jun 15, 2019
“Probably the worst experience”
About SURPRICE RENT A CAR: 6.0 /10
Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.
About QEEQ: 10.0 /10
The booking was all right- all good and thank you for all the options and smoothness of the booking.

Brent P.

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Compact | Volkswagen Golf or similar
Reviewed: Thu, May 2, 2019
About SURPRICE RENT A CAR: 9.0 /10
Great car, price and service. The bad reviews on here are from people who didn’t do their research up front. If you don’t buy Surprice insurance, they will require a hold of a couple thousand euros on your credit card. They will charge extra for “off-hours” pickup/drop. Understand these conditions and you won’t find a better deal in Faro.
About QEEQ: 10.0 /10

p.moore

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Compact | Fiat 500l or similar
Reviewed: Wed, Apr 10, 2019
“Very happy”
About SURPRICE RENT A CAR: 5.3 /10
It was a very pleasant surprise not to be given the hard sell for insurance and for that reason alone I would use them again.

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