Would not use again

L.Bendelow

Portugal

Reviewed: Sat, Sep 14, 2019

About SURPRICE RENT A CAR: 8.0 /10

The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.

About QEEQ: 10.0 /10

Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again

Compact | Ford Focus Estate or similar

7-day rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Hilary Addison

Portugal

2-day rental

Reviewed: Sat, Dec 14, 2019

About SURPRICE RENT A CAR: 4.0 /10

Portugal

7-day rental

Economy | Toyota Yaris or similar

Reviewed: Fri, May 28, 2021

“Excellent”

About SURPRICE RENT A CAR: 8.0 /10

This is the second time we have rented through Surprice Rent A Car and we really like their friendly staff and ease of pick up and drop off. It's very stress free. We will use them again.

About QEEQ: 10.0 /10

Great booking platform always finds us good deals.

S.Mcdermott

Portugal

9-day rental

Full Size Van | Mercedes-Benz Vito or similar

Reviewed: Sat, Sep 7, 2019

“I would pay the difference and pick up from the airport. To much risk with the poor transfer. Never”

About SURPRICE RENT A CAR: 4.7 /10

I booked a Mercedes and got a Peugeot On return we went to the drop of point and it was closed. Someone turned up and as the transport was full as more families were waiting. I told the company I will drive my full van to the airport as I would of had to wait another 30 minutes. Also the wipers had a massive RIP in the middle so every time I wiped the window I had to use a towel so I could see My score is less than yours will never use again

About QEEQ: 8.0 /10

As above

NR-TRAVEL.NL

Portugal

8-day rental

Mini | Peugeot 108 or similar

Reviewed: Sat, Aug 31, 2019

“Returning the car was disappointing”

About SURPRICE RENT A CAR: 7.3 /10

Great car and a quick handling service when we get the car. But it was a shame that when the car was returned, the petrol meter was broken and that the lady of the rental company did not believe that the tank was full. She didn't want to see the receipt, while the gas station is across the street from this rental company. It still feels annoying how the handing went. I had to go back to the station to refuel the tank so that it overflowed ;-(

About QEEQ: 10.0 /10

Portugal

7-day rental

Economy | Seat Ibiza or similar

Reviewed: Sun, Jul 7, 2019

“Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!”

About SURPRICE RENT A CAR: 2.0 /10

We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company

About QEEQ: 8.0 /10

Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

Would not use again

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

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