Pretty good

The staff are very patient and meticulous, they record all the old damages on the car during pickup and do the same during return. However, make sure you test the car thoroughly yourself. The wipers on the car I rented weren't working well, which is a concern during Thailand's rainy summer. Fortunately, the rental company noticed the issue with the wipers during return and didn't make a fuss. Also, since Thai people don't speak English very well, it's best to have a real-time Chinese-Thai translation app.

The rental location is right next to the arrivals at Phuket Airport. The staff are very helpful and explained every important detail thoroughly. The car was in great condition, and the staff were more meticulous than I was during the inspection. Thumbs up for that! Overall, the car pickup and return processes were very pleasant.

There was no Chinese service. Although they promised to deliver the car to the hotel for free, we ended up taking a cab to the airport to pick it up. There were no gas stations nearby, and vehicles like the Toyota Land Cruiser and Mitsubishi Pajero use diesel, which was not mentioned beforehand. We had to search for a diesel station for a while. The car was good and the paperwork went smoothly, but communication between Zuzuche and Thai wasn't great.

The car was quite new, with less than 20,000 kilometers on the odometer. During pickup, the attendant meticulously inspected the vehicle, noting even the smallest paint scratches. However, during drop-off, the inspection was more casual; as long as there were no major damages, it was fine. Returning the car was also convenient, with staff waiting at the drop-off location.