All the paperwork was done in about 10 minutes, and they even gave us a case of water.

The car was quite new

When I arrived at the car rental company's reception, the female staff member had a very bad attitude. She asked me to send the company confirmation email to her. Since I had just arrived in Thailand and couldn't connect to the internet, I explained my situation to her. However, she got angry and told me she wouldn't give me the car. As I had two young children with me and urgently needed the car, I asked her for help to use the computer to print out the email. Shockingly, she swore at me in English, saying 'FUCK YOU'. I didn't argue with her in front of my kids, but I was very disappointed and embarrassed by such unprofessional behavior. I hope I can get an explanation for this incident. Thanks.

The rental car company staff were very friendly and provided excellent service. The vehicle had less than 20,000 kilometers on it and was in good condition.

The car was delivered to the hotel for free, and the pickup inspection was thorough. Returning the car was very convenient.