The staff were very friendly and their English was good. When I picked up the car, they marked any scratches on the inspection sheet. The car was relatively new, a Corolla with less than 8000 kilometers. When returning the car, I parked it in their lot myself, without any staff guidance. The return process was smooth, mainly checking the fuel tank and some parts for any collisions. The surprise was that the staff member asked where I was going, and since I was staying near the airport, he voluntarily drove me to the hotel. Of course, the $20 tip was given willingly from my side.

Not bad, the car condition is decent, but it wasn't cleaned thoroughly. However, considering they upgraded me to a bigger car, I'll forgive them :). Some areas in Phuket are under construction, and having a bigger car helped because it could have gotten stuck otherwise....

The service from Thai Rent A Car was excellent. The car pickup process was fast, and they explained all the important points clearly. The vehicles are very new and drive really well. Thank you so much! Both pickup and drop-off were very efficient, and the staff was very attentive. Highly recommended.

Very enthusiastic, great service, the car felt very new and easy to drive.

Very good, the process was smooth and the car was very new.