Our rented car model was perfect for the trip, though things for improvement with regards to the car would be a faulty rear sensor (affecting the parking process) and faulty left/right signal sound (working normally, though no internal car sound on usage). Otherwise Kasina's staffs were very professional and friendly throughout the collection and return process.

Great prices and smooth booking process!

The Van is not toyota Hiace. And actually it is China brand Van. The Van is new. But the China Van Engine is very loud and no power. The transmission is not smooth. I prefer the Vender should not mention this is a Toyota Hiace since the performance is totally different.

The model mentioned is different from actual. This is totally different compare with Toyota Hiace

The location rental firm is inside a payable multi_story car park building, it is so hard to find and drop down a car.

No clear indication of their counter at the arrival hall, so we missed it and we have called them at the airport exit.

By far the best services I have ever received from the rental car companies in Penang. Kasina even gave us some parking coupons to save us the hassle of hunting down a shop that sells them.