Overall very satisfied. The staff who attended to us were responsible, enthusiastic, and helpful. They communicated with us patiently and had high professional qualities. My first car rental experience abroad was smooth!

Took too much time to wait for the car. However, the customer service of Paradise did a great job when we encounted a problem.

The car itself is in bad condition with scratches all over the car. The car fuel cover would not open upon pulling the lever and have to pry it to make it open and the high beam isn't working as well.

I would like to especially commend your counter staff Mr Ashish who attended to me during pickup. He was professional, polite and helpful.

The kind of thorough checks they do while dropping the vehicle, it is not done that way while handing over the vehicle. This annoying me bit. Other suggestion.. They should provide the toll top up card for easy top up. Unnecessarily, I had to buy a new card. Otherwise it is fine.

Good