Not far from the airport, prompt pick-up and drop-off. Attentive service, they even provided a free navigation system. The car was new and in good condition. However, the rental company requires the renter to log in and check toll charges themselves, which is inconvenient for foreign visitors. It would be better if the rental company could check the tolls and deduct the fees from the renter's credit card, then notify them.

The stuff helpful and shortly service.

Helpful and easy to deal with. Car was very good value.

I needed to speak to customer services and they dealt with my query within a couple of minutes.

Deductible high & refund takes too long

The serviceman at the counter insisted I needed an international drivers license even when it specifically said on East Coasts website that I didn’t. Only after showing him this of their own (!) website did he grudgingly agree.