The staff member who assisted me was very nice and had a great attitude.

This Zuzuche APP is a money trap. I canceled my order a week in advance, and it showed cancellation successful with an estimated refund time of 15 working days. Thinking the refund was processed, I didn't check further. Unexpectedly, the APP did not cancel my order, and it wasn't until the scheduled time that someone called to inform me to pick up the car. I said I had already canceled the order! When I contacted customer service, they refused to refund my money. Such garbage service, I will never use Zuzuche again and will warn my friends not to use it either.

The store staff were quite nice.

Even though it was supposed to be 24 hours service, the staff was still sleeping when I arrived.

The staff member Nikki was efficient and considerate. Kudos!