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Live chat Email us Service Code: 4349663171
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Reviewed: Thu, Aug 10, 2017
About Big Thumb: 10.0 /10
We picked up the car at KLIA1, the process was smooth and the paperwork was simple. The two young men provided enthusiastic and attentive service. When returning the car, we asked if we could return it at KLIA2, and they gladly agreed and waited for us at the departure hall. Excellent service!
About QEEQ: 10.0 /10

Relevant Reviews on Big Thumb in Malaysia

Agnes Powell

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Reviewed: Tue, Oct 10, 2017
About Big Thumb: 10.0 /10
Excellent experience! Picked up the car in 10 minutes, returned it in 10 minutes! Super fast! The car was also very new!
About QEEQ: 10.0 /10

Ophelia Housman

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Reviewed: Wed, Aug 2, 2017
About Big Thumb: 10.0 /10
Excellent service attitude, simple procedures! The vehicle was in great condition!
About QEEQ: 10.0 /10

Adolph Julius

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Reviewed: Tue, Aug 1, 2017
About Big Thumb: 10.0 /10
The car rental service had a good attitude, but their service awareness needs improvement, such as returning the car with a full tank.

Hannah Laurie

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Reviewed: Fri, Dec 2, 2016
About Big Thumb: 8.0 /10
We spent the first two days island hopping after arriving in Langkawi, so on the third day we called to arrange a car pickup outside the airport. The service was good; for an extra fee, they could deliver the car to the hotel, which wasn't too expensive. Future renters can judge for themselves. The car was as described online, but after a while, the air conditioner broke down. We contacted them immediately, and they sent someone to fix it when we passed by the airport office. However, it still didn't work after a while, so they replaced the car that night. Overall, the service was good. A reminder for everyone, when renting a car abroad, having a phone is very important.
About QEEQ: 10.0 /10

Ula Eisenhower

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Reviewed: Wed, Oct 25, 2017
About Big Thumb: 10.0 /10
Picking up the car at Langkawi Airport was very convenient. Although I arrived at Langkawi in the early morning, the rental company's staff were very polite. I extended the rental by three days simply by calling QEEQ's customer service for confirmation, which was very professional and convenient. Returning the car was also very quick, just at the designated spot at Langkawi Airport, and the deposit was refunded on the spot.
About QEEQ: 10.0 /10

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