Apart from the price being a bit higher compared to domestic options, everything else was perfect.

It's okay

I was charged late hours fees even though I had put 10pm as arrival time but other than that everything was perfect. The guy at the counter was very helpful

Aggressive, rude and condescending counter service from the female staff who "has been here for two years" - refused to provide clarity on the insurance that was supposed to be comprehensive or how we claim any charges in case of an event. While we purchased zero-excess insurance here, Europcar Tunis claims not to have comprehensive insurance and we had to figure out the difference through a lengthy phone call with Europcar and Easyrentcars. She only tried to explain once the agencies were on the phone.